Are you not satisfied with the way a car sales representative explains the different features of a car to you during a test drive?
Do you find it cumbersome to understand all the features and operations of a vehicle?
Well, fret not! Honda Car India has come up with a rather interesting solution to your problems.
The Japanese automaker has announced that it is soon going to introduce a new ‘Talking Car’ mechanism during its customer test drives at its dealership.
This new ‘Talking Car’ mechanism enables the car to explain its own features while the customers take the test drive, enhancing their overall driving experience.
Initially introduced for the recently launched Honda CR-V, this interface is soon going to make its way to other Honda Cars as well.
The Talking Car interface senses the trigger points from the customer’s vehicle driving pattern and explains the key features. This application empowers the dealer staff to offer a standardized Test Drive experience in a more engaging manner demonstrating key highlights of the car during test drives.
Speaking on the introduction of the ‘Talking Car’ concept, Mr Rajesh Goel, Senior Vice President & Director, Sales & Marketing, Honda Cars India said; “Honda is committed to introducing innovative solutions that offer delightful customer experience in areas of sales and service. Test Drive is a critical part of the car purchase process.
The ‘Talking Car’ concept is part of our digitization efforts at our dealerships which will offer a differentiated and user-friendly experience to our customers for understanding the car and its features.”
The ‘Talking Car’ mobile application is installed on the digital device which is configured and paired with the car’s Audio System. Once the engine is started, the ‘Talking Car’ application takes inputs based on driving response and initiates explanation of the key features of the car. The voiceover explanation of the car ensures uniform information sharing with the driver.
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