Seems like the initial complaints by the Skoda Kushaq owner regarding the creaking sounds from the cabin have been thoroughly worked on and resolved by the dealer in Coimatore.
The team of SGA Cars Coimbatore, who is the Skoda dealer, has resolved all the issues that this Kushaq owner was facing. We had reported a few days ago regarding the video that the Kushaq owner posted on YouTube stating the rattling and creaking sounds he was facing in the cabin of the SUV. Kushaq is a valuable product from Skoda and marks a significant milestone in Skoda’s next phase in India. However, the unfortunate recurring EPC error has plagued the image since the launch. But here is some good news for the Skoda fans and owners.
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Skoda Dealer Resolves Issues of Kushaq Owner
As mentioned at the beginning of the video, the owner gave away the car to the dealership on Feb 5, 2022. After getting it back, he went for a long three-day trip that was around 900 km long. The owner mentions that during this trip, he had to travel through various terrains and roads and it would be a great opportunity to test how well the service team have worked on fixing the issue. To his surprise, the noise from the door beadings was completely gone after these have been replaced. More importantly, the creaking and rattling noise from the dashboard has also been fixed. This is a great example of how sometimes the dealerships and service centre team takes the pain and do a fabulous job to ensure customer satisfaction.
The Skoda Kushaq has been on sale in two engine variants – 1.0-litre TSI and 1.5-litre TSI EVO. The smaller engine outputs a maximum power of 115 PS and a peak torque of 175 Nm, while the larger unit offers a maximum power of 150 PS and a peak torque of 250 Nm. The transmission options for the former include a 6-speed manual and a 6-speed torque converter automatic, while the latter comes with a 6-speed manual and a 7-speed DSG. The prices of the Kushaq start at Rs 10.79 lakh and go all the way up to Rs 18.19 lakh, ex-showroom. The rivals of the Kushaq include Hyundai Creta, Kia Seltos, VW Taigun and the recently launched MG Astor.
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Such events present a great image of the brand and people are more willing to buy its product knowing that the customer service experience is great.