Ford India continues to struggle with the DPF problem, primarily in the EcoSport. The BS6 upgrade included DPF (Diesel Particulate Filter) to keep a check on the emissions. However, many EcoSport owners have officially expressed concerns regarding the error that keeps showing up on the instrument cluster of the compact SUV. The EcoSport is loved by loyal Ford fans across the country. Promising a robust build quality and great driveability, EcoSport was the go-to compact SUV for many buyers. However, the upgrade to BS6 and competition from many new players in the segment have left EcoSport with low sales. Add to this the rumours of the American carmaker leaving India, which makes buying a Ford product at this point time, a bit risky. Here is a Facebook post by a Ford EcoSport owner citing his disappointment regarding the response of service centre personnel in reference to the DPF problem.
Ford EcoSport DPF Problem
According to the manual of the EcoSport (diesel), the SUV must be driven at a constant speed of around 60 mph at almost 1300 RPM for about 25 mins to clear the filter (DPF). Now, it isn’t hard to argue that such a scenario is not at all possible on a regular highway drive. If this is not done regularly, and by regularly we mean quite often, it clogs up the filter and the error sign appears on the instrument cluster. If driven in that state for too long, it could cause harm to the environment and the engine. The EcoSport owner talked to the customer relationship centre to inquire if there is a recall for the DPF issue. But Ford India is not aware of any such recall and asked the owner to bring his car to the service centre.
However, he had taken the car to the service station just a couple of days ago. Ford India, currently, has no solution to this DPF problem. They keep repeating the aforementioned process to regularly clean up the filter. If the problem persists, the owners are required to bring their SUVs to the service centre. People are getting frustrated by this and will go for other vehicles in the segment. The facelifted Ford EcoSport is also about to launch soon in India. It will be interesting to find out if it will also struggle with the same problem or will Ford fix this issue by then.