Now, a Hero scooter and bike can be delivered at home, as per the company’s new initiative. This will save on your trip to the showroom.
The time to go to the showroom and see a car, bike or a scooter and then the selection is a tedious process and literally takes up a whole day. Now, Hero has launched a new convenience service which will avoid the trips to the showroom.
The Hero scooter or the bike booked online will be delivered at the buyer’s choice of place for a nominal charge. As of now, this service is available in only Mumbai, Bengaluru and Noida. The company is planning to extend the facilities for up to 25 cities in some months.
Basically, to get your two-wheeler delivered at home, you have to visit their e-commerce platform HGPmart.com. Once after opening, you can choose the model that you want and put your state and district. After that, you will get a list of the dealership that has your desired colour.
After selecting all the payment options, you can click on the home delivery option. The dealership will further contact the buyer for the time slot and after the verification of documents, the bike will be delivered for a fee of Rs 349.
Commenting on the initiative, Sanjay Bhan, Head of Sales, Aftersales & Parts Business, Hero MotoCorp, said, “At Hero MotoCorp we continuously invest in developing innovative processes and business models to ensure our customers get the best in class experience.
Our new initiative will raise the bar for customer experience in the two-wheeler category. As the youth of today increasingly look for value-added services in every purchase that they make, brands have to step-up their strategic thinking to stay ahead of the curve in a rapidly evolving market environment.”
Also, through this website, you can order the spare parts and accessories at home or directly to your mechanic to get it fixed. The website was launched back in 2018 and since then, Hero has received over 4000 bookings through the internet.