Aftersales services are crucial in our market for any car to be an ideal contender for purchase. With such positive incidents, the image of a brand is enhanced tremendously.
This is a great story of impressive aftersales services experienced by a Skoda Kushaq owner. Skoda brand has always been associated with expensive maintenance and aftersales experience that might not be particularly desirable for the new customers. However, with the new products like the Kushaq and Slavia, Skoda wishes to change that. It has been working on providing its customers great service experience and this is a great example of it. Let us check out the details.
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Skoda Kushaq Owner Impressed By Aftersales
A certain Ankesh Srivastava had shared his positive experience with the Skoda Kushaq on Facebook. He mentions that he received a “Safe CP” error on the instrument cluster of his mid-size SUV. The images show other symbols as well. He contacted the aftersales service support immediately and received great cooperation from there. The service staff performed a software update and the issue was resolved. Digging a bit on the internet, “Safe CP” is a term used by the Volkswagen Group that refers to Component Protection that takes into account the health of components. This is generally resolved via a software update.
The Skoda Kushaq has been on sale in two engine variants – 1.0-litre TSI and 1.5-litre TSI EVO. The smaller engine outputs a maximum power of 115 PS and a peak torque of 175 Nm, while the larger unit offers a maximum power of 150 PS and a peak torque of 250 Nm. The transmission options for the former include a 6-speed manual and a 6-speed torque converter automatic, while the latter comes with a 6-speed manual and a 7-speed DSG.
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The prices of the Kushaq start at Rs 10.99 lakh and go all the way up to Rs 18.19 lakh, ex-showroom. The rivals of the Kushaq include Hyundai Creta, Kia Seltos, VW Taigun and MG Astor. Let us know in the comments if you have had a similar aftersales experience with Skoda.